Order Processing & Returns
Order Adjustments & Cancellations
Thank you so much for choosing us! Once an order is being processed, it is unable to be modified. To ensure timely processing, we cannot guarantee that we can cancel or modify orders. The same goes for combining orders. If you need to cancel or modify your order, please email us immediately at bccandlesllc@gmail.com, and we will do the best we can to accommodate your request.
Returns & Exchanges
We have a 30 day return policy. For returns, please send us the unopened product and please make sure it's in the original packaging. We do not pay for return postage. Once received, we will issue you a refund.
If there is an issue with our product, we ask that you give us the opportunity to make things right. If you have any questions regarding your order, please email us at bccandlesllc@gmail.com. As always, we appreciate your business and support.